Flight Cancellation

Cancelling a Flight Booking

Whether your plans have changed, you need to cancel for medical reasons or you're simply rethinking the trip, our team can help you cancel your booking and pursue any refund you may be entitled to under the airline's fare rules. Call +1-833-522-7214 and one of our specialists will walk you through your options.

Understanding Cancellation & Refund Eligibility

Whether you receive a refund — and how much — depends on three factors:

1. The fare type you booked. Refundable fares are refunded in cash. Non-refundable fares are typically refunded only as a travel credit, minus any applicable cancellation fee.
2. How far you are from departure. Cancelling weeks before departure is generally less expensive than cancelling hours before. Once a flight has departed, refund eligibility is very limited.
3. The reason for cancellation. Cancellations caused by the airline (schedule change, route discontinuation, significant delays) typically entitle you to a full refund regardless of fare type. Voluntary cancellations are subject to the original fare rules.

Common Cancellation Scenarios

24-Hour Risk-Free Cancellation

US DOT rules require airlines selling tickets in the United States to either offer a 24-hour hold without payment, or allow free cancellation within 24 hours of booking — provided the flight is at least 7 days from departure. If you booked in the last 24 hours, you may be entitled to a full refund. Call us straight away.

Refundable Fare Cancellation

If you originally booked a refundable fare (often labelled "Y", "J" or "Refundable" on the ticket), you can usually cancel at any time before departure and receive a refund to the original payment method. Processing typically takes 7–20 business days depending on the airline and card issuer.

Non-Refundable Fare Cancellation

The vast majority of economy fares sold today are non-refundable. If you cancel a non-refundable ticket, the airline typically issues a travel credit (sometimes called a flight voucher, eCredit or future flight credit) in your name, valid for 12 months from the original booking date. Cancellation fees may apply and are deducted before the credit is issued.

Basic Economy Fare Cancellation

Basic Economy tickets are usually non-refundable and non-changeable, with no travel credit issued upon cancellation. The 24-hour rule still applies — within the first 24 hours of booking, even Basic Economy can usually be cancelled for a full refund.

Cancellation Due to Medical Emergency or Death

Some airlines provide compassionate exceptions when cancellation is required due to a documented medical emergency or death in the immediate family. We can help you submit the documentation and pursue a fee waiver — but the decision rests with the airline.

Airline-Initiated Cancellation

If the airline cancels your flight outright, or makes a schedule change significant enough to disrupt your itinerary, you are generally entitled to a full refund to your original payment method — regardless of the original fare type. We handle this on your behalf at no service fee in cases of airline-caused cancellation.

How Our Cancellation Process Works

1. Call us on +1-833-522-7214 with your booking reference and traveller details.
2. We review the fare rules, calculate any cancellation fee, and confirm what refund or credit you'll receive.
3. You approve the cancellation in writing (email confirmation) before we process anything.
4. We cancel the booking with the airline and email you a confirmation.
5. Refunds are returned to your original payment method within the airline's stated processing window — typically 7–20 business days for credit cards, longer for some banks.

Fees You May Encounter

• Airline cancellation fee — set by the airline, varies by fare type and route. Can range from $0 (for some flexible domestic fares) to $400+ (international fares).
• TodayDTravels service fee — a small fee for processing the cancellation on your behalf. This is disclosed before you authorise the cancellation.
• Non-refundable taxes — most airline taxes and fees are refundable, but a small number of fees may be retained by airports or governments.

Travel Insurance & Cancellation Protection

If you purchased travel insurance with your booking, you may be eligible for additional reimbursement beyond what the airline provides. Common covered reasons include illness, jury duty, work conflicts and trip interruption. Check your policy or call us — we can help interpret the coverage and guide you through the claim process.

Call Us to Cancel

Our team is available 24/7 — call now to discuss your cancellation options:

📞 Call +1-833-522-7214